Erin Siemens is Chief Customer Officer. As CCO, Erin connects with customers to solve their biggest business challenges and deliver strategic value.

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Prior to Anaplan, Erin spent more than 13 years at ADP working in a range of high-impact leadership roles and leaves a legacy of having built and led a world-class Customer Success function in a $1.5B technology business. Erin has been diligent about driving great customer experience across numerous industries including technology, higher education, automotive, pharmaceutical, and human capital management. Erin holds an MBA from the University of Michigan’s Stephen M. Ross School of Business and is an alumna of Arizona State University. She has a track record of driving a diverse, equitable, and inclusive culture, is an avid reader and mentor, and both advises and learns from other thought leaders by engaging with Gainsight’s CCO Advisory Board and The Outcome Selling Advisory Ecosystem.

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What brought you to Anaplan? A major factor was Anaplan’sclear commitment to an inclusive culture focused on driving growth by delivering significant value at every step in the customer journey.

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What do you find the most rewarding about working at Anaplan? In addition to the amazing culture and people, I love working with customers from every industry to accomplish what wouldn't be possible without our platform and partnership.

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What’s the best career advice you ever received? Make sure you work in an environment that allows you to be your authentic self, puts your strengths to work and be the kind of leader who enables your people to do that same.

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What is the most challenging part of working from home right now? I miss being in the field with my team members and with our customers. I'm so grateful for the video technology that allows us to continue to see each other and have engaging discussions, but I miss the organic interactions that occur in between meetings and being on-site with customers experiencing what's unique about their businesses (even if just from one of their company conference rooms!).

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When you were a child/younger, what did you want to be when you grew up? I wanted to be a Marine Biologist, which is unusual because I grew up in Phoenix, surrounded by desert.

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What do you like to do in your spare time? I love reading, boating with my family, and playing with my dogs.

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What are you binge-watching to get you through being at home so much? Shameless - since I worked and lived in Chicago from 2014 until recently, it's been fun to see the characters in locations I remember from the city.

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What’s your favorite book? A Fine Balance by Rohinton Mistry is at the top of my fiction list and Radical Candor by Kim Scott is at the top of my non-fiction list.

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Erin Siemens是首席客户官。作为CCO, Erin与客户联系，解决他们最大的业务挑战，并提供战略价值。

在加入Anaplan之前，Erin在ADP工作了超过13年，担任过一系列高影响力的领导职位，并在价值15亿美元的技术业务中建立并领导了世界级的客户成功功能。Erin一直致力于推动包括技术、高等教育、汽车、制药和人力资本管理在内的众多行业的客户体验。Erin拥有密歇根大学Stephen M. Ross商学院的MBA学位，也是亚利桑那州立大学的校友。她在推动多元化、公平和包容的文化方面有着良好的记录，是一位热心的读者和导师，并通过参与Gainsight的CCO咨询委员会和结果销售咨询生态系统，向其他思想领袖提供建议和学习。

你为什么来阿纳普?一个主要因素是anplan对包容性文化的明确承诺，专注于通过在客户旅程的每一步提供重大价值来推动增长。

你觉得在Anaplan工作最大的收获是什么?除了令人惊叹的文化和员工，我还喜欢与来自各个行业的客户合作，完成没有我们的平台和合作伙伴就不可能完成的事情。

你收到过的最好的职业建议是什么?确保你的工作环境能让你做真实的自己，发挥你的优势，成为那种能让你的下属也这样做的领导者。

现在在家工作最大的挑战是什么?我怀念与我的团队成员和客户在现场的时光。我非常感谢视频技术，它让我们可以继续看到彼此，并进行积极的讨论，但我想念在会议之间发生的有机互动，以及在现场与客户体验他们业务的独特之处(即使只是在他们公司的一间会议室!)。

当你还是个孩子/小一点的时候，你长大后想做什么?我想成为一名海洋生物学家，这很不寻常，因为我在被沙漠包围的凤凰城长大。

你业余时间喜欢做什么?我喜欢阅读，和家人一起划船，和我的狗一起玩。

你是在看什么剧来熬过这么长时间的宅在家?无耻的从2014年到最近，我一直在芝加哥工作和生活，在我记忆中的城市里看到这些角色是很有趣的。

你最喜欢的书是什么?微妙的平衡罗辛顿·密斯特里的小说在我的小说清单上名列前茅彻底的坦白金·斯科特的小说在我的非虚构作品清单上名列前茅。